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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gail alvarez

August 12, 2025

5  out of  5
rating by gail alvarez
"Leslie Lopez, was very helpful in communicating vehicle insurance coverage for my 2018 Toyota Corolla, very patient and professional, much appreciated."
We responded:
"Thank you for your 5-star review! My State Farm team and I appreciate the opportunity to assist you, and we’re glad you received excellent service from Les."
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Matthew McLendon

August 1, 2025

5  out of  5
rating by Matthew McLendon
"Les was awesome. She has amazing customer service and was patient with me the entire way."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service!"
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Daniel Freeman

August 1, 2025

5  out of  5
rating by Daniel Freeman
"I called looking to switch my car insurance from Ohio to Texas, Mason was very helpful in making the process painless. As well as saving me money on all fronts by bundling renters insurance with my car insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office."
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Sofi Roy

July 30, 2025

5  out of  5
rating by Sofi Roy
"Very quick to respond and super helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Martha A Jamail

July 30, 2025

5  out of  5
rating by Martha A Jamail
"So helpful and quick. it was very nice to speak to you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carly Smith

July 23, 2025

5  out of  5
rating by Carly Smith
"Connor was very thorough, took care of things. I didn’t even realize he could take care of, I made sure my auto policy with my previous state did not auto renew. Very pleasant and quick experience!"
We responded:
"Carly thank you your review. We look forward to serving you. "
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Joshua Rivas

July 22, 2025

5  out of  5
rating by Joshua Rivas
"I had the pleasure of working with Gianna Carmona from State Farm for my auto and home insurance bundle, and I couldn’t be more satisfied. As a disabled veteran, I had a million questions, and Gianna handled each one with professionalism, care, and understanding. She made the entire process smooth and stress-free. Her dedication and genuine support truly stand out. Thank you, Gianna, for making this transition seamless and for your exceptional service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shirley "Sam" Amata

July 17, 2025

5  out of  5
rating by Shirley "Sam" Amata
"I recently worked with Gianna to set up my homeowners insurance, and I couldn't be happier with the experience! I already use State Farm for my auto insurance, and combining both has been a win in terms of savings and service. Gianna was absolutely amazing — quick to respond, incredibly informative, friendly, and thoroughly professional. She made the whole process smooth and stress-free, answering all my questions with clarity and care. I reached out to a few other homeowners' insurance providers before deciding, and Gianna’s level of service was head and shoulders above the rest. I truly appreciate her help and would highly recommend working with her! Thank you, Gianna!"
We responded:
"Wow we appreciate those kind words for State Farm and Gianna. I’m happy you chose us to bundle and protect your assets."
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Ellie Parks

July 14, 2025

5  out of  5
rating by Ellie Parks
"I really thought I was going to have to step away from State Farm, but working with Mason reminded me why I’ve stuck with them for so long! He answered all of my questions with patience and was super friendly. I feel confident that I’m getting the best coverage and all available discounts. Thanks, Mason!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeff Swanberg

July 7, 2025

5  out of  5
rating by Jeff Swanberg
"Gianna was very patient, helpful and friendly throughout out the entire process of transferring our Nevada auto/renters policy to the Texas auto/renters policy. She made it extremely easy and was pleasure talk with."
We responded:
"Thank you for your time. Gianna is knowledgeable and a great asset to the agency. We look forward to serving you in Texas. "
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Darla McAdams

July 2, 2025

5  out of  5
rating by Darla McAdams
"I was in need of Full Coverage insurance for a car I just got and I called and spoke with Gianna and she was so amazing, she went over and explained everything so that it was easy to understand and she got me a great rate. Thank you so much Gianna and if all of the workers there are like her then ya'll have an outstanding team."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Larry Harrison

July 1, 2025

5  out of  5
rating by Larry Harrison
"Jessie and her staff have always been friendly and helpful. I actually enjoy calling their office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kelsey Brown

June 20, 2025

5  out of  5
rating by Kelsey Brown
"Conner brightened my day with his energetic personality and made switching states so easy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled Conner's energetic personality brightened your day! We look forward to continuing to support your insurance needs."
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Mr777 Justice

June 9, 2025

5  out of  5
rating by Mr777 Justice
"Want to give a shout out to Mason for his thorough assistance with getting cat and renters insurance. Appreciate you again man for helping me and being easy going."
We responded:
"Thank you for your review! We are glad Mason was able to help you with your insurance needs. If you need anything, please give a call!"
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Katherine Boudreau

June 8, 2025

5  out of  5
rating by Katherine Boudreau
"Gianna was so amazing about following up and explaining all the points of our new policies. We really appreciate her! 5 stars, no notes."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa C

June 6, 2025

5  out of  5
rating by Lisa C
"Conner T. has been fantastic to work with. He has made the process of securing my new policies for auto and home streamlined and very easy. He is knowledgeable and friendly. So glad to have found him and this State Farm Group."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tracy Boyd

June 6, 2025

5  out of  5
rating by Tracy Boyd
"Shopping for new homeowner's and car insurance isn't exactly fun, but working with Conner at State Farm was a delightful experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Arran Goffe

June 4, 2025

5  out of  5
rating by Arran Goffe
"Leslie here is awesome... super patient, helpful, friendly and knowledgeable!! would recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Les provided you with such a positive experience. If you ever have any questions or need assistance, we’re here to help!"
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Shine Some Light On It

May 29, 2025

5  out of  5
rating by Shine Some Light On It
"Mason was a great help for my car insurance. Thanks."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jess

May 28, 2025

1  out of  5
rating by jess
"This place ended up wasting my time and ultimately resulted in an unnecessary increase in my car insurance policy. My boyfriend already had an auto insurance policy with State Farm and an agent from this office (Sara, who no longer works there) contacted HIM about purchasing additional policies. This was not something we sought out to do. She mentioned a multi car discount if we added my car to his policy. Never did we state that we were engaged or married (this is relevant later). We got the quote, which lists the multi car discount on there, and purchased a 6 month policy for $887.82 ($147.97/month) on April 23. I was billed that amount ($147.97/month) on April 23 and May 23. Then I receive an email saying my June payment will be $196.92, nearly $50 higher. I ask them to explain the jump and the person I texted took all day to reply and just said “unless you are married there is no multi-car discount sorry”. They then told me to call the next day. When I called the next day, the person I spoke to confirmed that the multi-car discount was only applicable for engaged or married couples, despite the emails and quote from Sara received stating otherwise. The person I spoke to on the phone just kept blaming Sara but at the the end of the day, Jessie’s name is listed on the quote and she should’ve checked Sara’s work. How did it take you 2 billing cycles to realize I should not have this discount? I cancelled the policy immediately and went back to my old insurance, which resulted in a $20/month jump in price from the previous renewal offer they sent me, which I had declined since I purchased the State Farm policy. Now I have to pay a higher premium with the insurance company that I was already with since State Farm produced an inaccurate quote. I would’ve never purchased the State Farm policy without the multi-car discount."
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Jessica Sepulveda

May 28, 2025

5  out of  5
rating by Jessica Sepulveda
"My experience was pleasant, Gianna with - Jessie McConchie Ins office did more than expected. She answered all my questions and did everything and more to help with getting my new homeowners insurance set up for a newly purchased home. I will definitely recommend. Thank you for all your support!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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aidee lopez

May 27, 2025

5  out of  5
rating by aidee lopez
"Ver very helpful and fast ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steven Braden

May 27, 2025

5  out of  5
rating by Steven Braden
"Asked for a copy of my condo policy to be sent to my mortgage company and it was done quickly and successfully."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lesliann Nemeth

May 23, 2025

5  out of  5
rating by Lesliann Nemeth
"Mason was absolutely lovely to work with. He was able to get me all of the information I requested on my policy quickly and was very patient as I was driving and kept having issues my phone signal."
We responded:
"Thank you for your kind words! We're thrilled to hear that Mason provided you with quick and helpful service. We appreciate your feedback! "
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Lyn Faulk

May 23, 2025

5  out of  5
rating by Lyn Faulk
"I worked with Sara Adams recently and she was AMAZING! She helped me understand my insurance, the details of what coverage I really should be using and what they actually mean then even found me a long term discount I qualified for. Could not recommend Sara enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"